Terms.

Last updated [[ OWNER: publication date ]]

1. 1. Who you are contracting with

   Mise en Scène is operated by [[ OWNER: legal entity name ]], tax ID (NIF) [[ OWNER: NIF ]], registered office at [[ OWNER: registered address in Spain ]], registered in [[ OWNER: Registro Mercantil details, or “not yet registered” ]]. Contact: [[ OWNER: contact email ]].

   This is the identification required by Article 10 of Spanish Law 34/2002 on information society services and electronic commerce.

2. 2. Who this service is for

   Mise en Scène is a professional tool sold to businesses and professionals. By opening an account you confirm you are acting in a business capacity and are at least 18. If you are signing up for a company, you confirm you are allowed to bind it to these terms.

   Because this is a business-to-business service, the Spanish and EU consumer-protection rules that apply to purchases by private individuals — including the 14-day right of withdrawal — do not apply. [[ OWNER: Confirm you do not intend to sell to private consumers. If you ever do, this clause has to change and a withdrawal right has to be offered. ]]

3. 3. Your account and your workspace

   You are responsible for your login credentials and for everything done under your account. Tell us immediately if you think someone else has access.

   A workspace can hold several people with different roles. Whoever owns the workspace controls who is in it, what they can see, and what happens to the content. If you invite an external reviewer by email, you are responsible for the fact that they will be able to see the work you share with them.

4. 4. Credits, plans and payment

   Generation is paid for with credits. Prices, plan inclusions and credit costs are those shown in the product when you buy. Payments are handled by Stripe; we never see your card details.

   • Subscriptions renew automatically for the same period until cancelled. [[ OWNER: Confirm renewal terms and notice period. ]]
   • [[ OWNER: Refund policy — state it plainly, including whether unused credits are refundable. ]]
   • [[ OWNER: Credit expiry and rollover — the product has a rollover rule; state it here. ]]
   • Prices are stated [[ OWNER: excluding / including ]] VAT, which is added where applicable.
   • If a payment fails we may suspend generation until it is settled. Your data is not deleted for this.

5. 5. What you may not do

   You may not use Mise en Scène to:

   • upload or generate the likeness or voice of a person who has not authorised it — see the actor terms, which form part of this agreement;
   • create material that misleads viewers about a real person's statements, actions or endorsement;
   • create sexual content involving real people or anyone who appears to be a minor;
   • infringe someone else's copyright, trademark or design rights;
   • build a biometric identification or surveillance system from anything the product produces;
   • generate material that is illegal, defamatory, or that harasses or incites hatred against people;
   • resell raw access to the underlying AI models, scrape the service, or work around credit limits and rate limits;
   • breach the acceptable-use rules of the AI providers whose models sit behind the product — those rules apply to your use through us.

   We can suspend an account that breaks these rules. Where the breach is serious or repeated, we can close it.

6. 6. Who owns what

   • Your inputs stay yours. Products, brand material, documents, photographs and anything else you upload remain your property. You grant us only the licence we need to run the service for you: to store it, process it, and send it to the AI providers required to produce the output you requested.
   • Your outputs are yours to use. As between you and us, we assign you whatever rights we hold in the material the platform generates for you, once it is paid for. You can use it commercially.
   • But an AI output is not a clean legal title. Copyright in purely machine-generated material is unsettled in the EU and in several countries there may be no copyright in it at all. We cannot promise you an exclusive right in an output, and we cannot promise that a similar image will not be generated for someone else. Where a client needs certainty, get legal advice.
   • The platform stays ours. The software, the interface, the prompt systems, the global actor and environment libraries and everything else we built remain ours.
   • We do not train on your work. We do not use your content to train models we own or share. The one exception is a private product adapter that you explicitly ask us to train on your own images, for your own workspace. See the privacy policy.

7. 7. AI-generated content and the law

   Everything this platform produces is generated by artificial intelligence. The assistant and creative agents inside the product are AI systems, not people.

   Since 2 August 2026, Article 50 of the EU AI Act (Regulation 2024/1689) requires whoever publishes AI-generated or manipulated images, audio or video that resemble real people, places or events to disclose that it is artificially generated. When you publish material made here, that duty is yours as the publisher. Plan for it.

   [[ OWNER: Engineering question, not a legal one: Article 50(2) also requires generated output to carry machine-readable marking. Confirm whether our outputs carry it, and either state it here or fix it. ]]

8. 8. What we promise, and what we do not

   We will provide the service with reasonable skill and care. Beyond that, and to the extent the law allows, the service is provided as it is.

   • AI output is unpredictable. Models fail, misread prompts, and produce results you did not want. We do not warrant that any particular generation will succeed or be fit for your purpose. Where a generation fails for a technical reason on our side, we refund the credits. [[ OWNER: Confirm the failed-generation credit refund rule. ]]
   • We depend on other people. The AI providers behind the product change models, prices and availability without asking us. A model can be withdrawn at short notice.
   • No uptime guarantee by default. We aim to be available and we monitor the service, but we do not commit to a service level unless it is written into a separate agreement with you. [[ OWNER: Decide whether you want to offer an SLA on higher plans. ]]
   • Keep your own copies. We keep your work and do not delete it on a timer, but no storage is infallible. Download anything you cannot afford to lose.

9. 9. Liability

   Nothing here limits liability for fraud, for death or personal injury caused by negligence, or for anything else that cannot be limited under Spanish law.

   Subject to that, neither side is liable for indirect or consequential loss, lost profits, lost business or lost data, and our total liability in any twelve-month period is capped at [[ OWNER: liability cap — commonly the fees you paid in the preceding 12 months ]].

   You are responsible for what you generate and publish, and you will cover us against claims arising from your content breaking section 5 — in particular claims by a person whose likeness or voice you uploaded without authorisation.

10. 10. Ending the agreement

    You can cancel at any time from your billing settings; the plan runs to the end of the period you have paid for. We can end the agreement for a serious breach, or with [[ OWNER: notice period, e.g. 30 days ]] notice for any reason, refunding what you have paid for time you will not get.

    After an account closes we keep your content unless you ask us to delete it, so that a closure by mistake is recoverable. Ask us to erase it and we will, within one month. Records we are legally obliged to keep — invoices, consent records — survive.

11. 11. Changes to these terms

    We may update these terms. Material changes are announced to account holders by email at least [[ OWNER: notice period, e.g. 30 days ]] before they take effect. If you do not accept them you can cancel before that date.

12. 12. Law and jurisdiction

    These terms are governed by [[ OWNER: governing law — Spanish law unless you decide otherwise ]], and the courts of [[ OWNER: city, e.g. Madrid or Barcelona ]] have exclusive jurisdiction.

    If any part of these terms turns out to be unenforceable, the rest stays in force. Data protection is covered separately in the privacy policy, which forms part of this agreement.